Dispatch Agent - Car Shipping Logistics

About the role

AutoBidMaster, a global marketplace in the used and salvaged vehicle auction industry, is looking for a detail-oriented Dispatch Agent for its Logistics Team. The main task is to coordinate with drivers in the US so that vehicles are picked up and delivered across the States in a timely way. The position is full-time, long-term B2B contract, working 16:00–01:00 Kyiv time (EEST), with US public holidays observed.

Key responsibilities

• Coordinate with drivers across the US to set up prompt and efficient pick-up and delivery schedules.
• Maintain accurate records of shipping details, driver schedules and customer interactions in the company database.
• Keep the Customer Support Team informed of car shipping status, delays and issues.
• Work with the logistics team to optimise shipping routes and delivery schedules.
• Handle emergencies related to car shipping by coordinating with drivers and customers.
• Help answer questions about shipping processes, policies and pricing.

Required profile

• Strong English; Russian is preferred but not required.
• Prior experience in freight forwarding, logistics or customer service is advantageous.
• Detail-oriented, with strong organisational skills and the ability to multi-task in a fast pace.
• Good communication and problem-solving skills, able to stay calm under pressure.

What we offer

• Competitive compensation.
• All the equipment needed to do the job.
• 20 paid days of vacation.
• Team-building activities and corporate parties.