Data Analyst (Supply Operations) - Kyiv

About the role

Glovo, part of the Delivery Hero Group, is looking for a Supply Operation Analyst to join its local Ops team in Kyiv. You will use data to optimise the partner ecosystem, improve efficiency and help couriers and partners perform better.

Key responsibilities

• Analyse supply operations data to find trends, opportunities and pain points, such as order delivery time, courier dispatch time, partner preparation and acceptance times and customer ratings.
• Turn complex datasets into actionable insights for strategic decisions and operational improvements.
• Build and maintain dashboards and reports tracking KPIs and operational metrics.
• Share insights with stakeholders and influence changes that improve supply and partner efficiency and satisfaction.
• Use data to strengthen relationships with partners and couriers and to build engagement.
• Work closely with other operations teams to keep the approach data-driven.

Required profile

• 1.5 to 3 years of hands-on experience in Data, Business or Operations Analytics.
• Proven track record of using data to drive decisions.
• Clear communication skills, able to explain findings to non-technical partners.
• Comfortable working with KPIs and OKRs.
• Upper-intermediate English (B2).

Required skills

• Solid practical SQL (queries, joins, aggregations, data extraction)
• Google Sheets / MS Excel for ad-hoc analysis
• Dashboards in Looker, Power BI, Tableau or similar BI tools

What we offer

• Equity plan (if applicable)
• Private health insurance
• Monthly Glovo credit
• Discounted gym memberships
• Online therapy and wellbeing benefits