Key Account Manager – Ukraine

About the role

As a Key Account Manager you will build and maintain strong, long‑term relationships with restaurant partners in Ukraine, providing strategic guidance and proactive communication. You will understand partners’ business goals and challenges to help them grow on the Glovo platform.

Key responsibilities

• Develop and nurture relationships with restaurant partners through consistent communication.
• Analyse partner data to drive operational excellence, growth and profitability.
• Design and execute promotions, marketing activations and menu optimisation to accelerate revenue.
• Own partner revenue performance and drive measurable growth.
• Collaborate with Marketing, Operations, Finance and Customer Service to deliver customised solutions.
• Lead the end‑to‑end onboarding process in the app, from store setup to the first days on Glovo.

Required profile

• 2+ years of experience in high‑performance account management or business consultancy, preferably in FMCG, food‑hospitality or on‑demand delivery.
• Bachelor’s degree in Business Administration, Marketing or Industrial Engineering is a plus.
• Proven track record of exceeding KPIs and achieving ambitious goals.
• Strong analytical, problem‑solving and organisational skills.

Required skills

• Google Suite
• Salesforce (preferred)

What we offer

• Equity plan allowing you to own a piece of the company.
• Private health insurance.
• Monthly Glovo credit.
• Extra time off and the flexibility to work from home two days a week, plus up to three weeks a year from anywhere.
• Enhanced parental leave, office‑based nursery and online therapy & wellbeing benefits.