Customer Account Manager & Sales Assistant (Back Office)

About the role

BIBUS Ukraine is looking for a motivated Customer Account Manager / Sales Assistant to support its back‑office sales operations. You will act as a key liaison between clients, suppliers and internal teams, ensuring smooth processing of inquiries, offers and documentation.

Key responsibilities

• Process customer inquiries, prepare commercial offers, sales invoices and contracts.
• Handle primary sales documentation, including orders, shipment papers and product documentation.
• Interact with clients throughout the sales cycle and support the sales team.
• Maintain and update CRM systems and electronic document management tools.
• Communicate with suppliers and coordinate internal processes to ensure timely delivery.

Required profile

• Experience in B2B sales or customer support.
• Strong attention to detail, organizational skills and a customer‑oriented mindset.
• Ability to respond quickly to inquiries and work in a dynamic environment.
• Desire for long‑term collaboration and stable employment.

Required skills

• Proficient use of Excel.
• Experience with CRM systems.
• Familiarity with 1C accounting software.

What we offer

• Official employment with social guarantees according to Ukrainian labor law.
• Competitive salary paid on time.
• Modern office with comfortable working conditions.
• Corporate foreign language courses and mobile communication.
• Medical insurance after the probation period.
• Opportunities for professional growth and development.