Administrative Assistant

About the role

The Assistant provides high‑quality administrative and secretarial support to staff across various teams in the Banking Division. Working from the Kyiv office, the role involves coordinating travel, managing documentation, and assisting with project preparation and stakeholder engagements.

Key responsibilities

• Support planning and delivery of high‑level visits, events and stakeholder engagements.
• Coordinate information gathering across teams to aid management decision‑making.
• Maintain team calendars, deadlines and key deliverables, prioritising competing demands.
• Assist project teams with document management, internal approvals and administrative processing.
• Draft, proofread and format correspondence and business documents to a high standard.
• Arrange travel, visas and expense claims, following up reimbursements.
• Provide administrative support for project preparation, due diligence and monitoring, including database updates and filing.
• Maintain filing systems for instant retrieval of up‑to‑date information.
• Update DTM entries per OPSCOM minutes and organise video‑link sessions for OpsCom.

Required profile

• Higher education qualification.
• Fluent English and Ukrainian with excellent written and oral communication.
• Proven secretarial and administrative experience.
• Experience supporting senior managers or project teams in an international organisation is an advantage.
• Strong organisational skills, proactive and flexible attitude.
• Ability to prioritise work independently and handle pressure.
• Excellent attention to detail and accuracy.
• Capacity to build effective relationships in a multicultural environment.
• Reliable, conscientious and willing to work overtime when required.

Required skills