Administration & Communications Manager

About the role

The Administration & Communications Manager will support the daily operations of Otis’s Kyiv office, ensuring smooth administrative processes, effective internal communications, and proper records management. This role combines office administration, event coordination, travel arrangements, and marketing support to keep the team productive and informed.

Key responsibilities

• Manage office administration tasks including postal and courier services, mailbox monitoring, and procurement of office supplies.
• Take minutes of management meetings and distribute headquarters communications.
• Update the internal company portal and corporate website in collaboration with IT/help‑desk.
• Organise internal events such as birthdays, cultural celebrations, and corporate gatherings.
• Arrange domestic and international travel for employees through a travel agency.
• Oversee records management: register correspondence, coordinate signing of documents, develop policies in line with Ukrainian regulations, and implement an electronic archiving system.
• Support marketing and PR activities by updating website content, procuring branded merchandise, and coordinating participation in exhibitions and trade shows.
• Liaise with media representatives, handle customer complaints, and act as a client advocate.

Required profile

Required skills