Supply Operations Analyst (SQL / Looker or Power BI)

About the role

Glovo, part of the Delivery Hero Group, is hiring a Supply Operation Analyst in Kyiv to join its local Ops team. The role uses data to optimise the partner ecosystem, improve efficiency and drive better performance for couriers and partners.

Key responsibilities

• Analyse supply operations data to find trends, opportunities and pain points, using metrics such as order delivery time, courier dispatch time, partner preparation time, partner acceptance time and customer ratings.
• Turn complex datasets into actionable insights for strategic decisions and operational improvements.
• Build and maintain dashboards and reports tracking KPIs and operational metrics.
• Share insights with stakeholders and help build strong relationships with partners and couriers.
• Work closely with other operations teams to keep the approach data-driven.

Required profile

• 1.5 to 3 years of hands-on experience in Data, Business or Operations Analytics.
• Clear communication skills, able to explain findings to non-technical partners.
• Independent mindset, curiosity and initiative.
• Upper-intermediate English (B2).
• Nice to have: basic interest in Python (pandas) or automation, and prior exposure to delivery apps, e-commerce or supply chain metrics.

Required skills

• Solid practical SQL (queries, joins, aggregations, data extraction)
• Dashboards in Looker, Power BI, Tableau or similar BI tools
• Google Sheets / MS Excel for ad-hoc analysis

What we offer

• Equity plan (if applicable)
• Private health insurance
• Monthly Glovo credit
• Discounted gym memberships
• Online therapy and wellbeing benefits