Key Account Manager – Strategic Stores Partner

About the role

Bolt Food's Stores vertical covers grocery, essentials, alcohol, pharmaceuticals, beauty, electronics and more. As a Key Account Manager you will own the relationship with our most strategic Stores partners in Ukraine, acting as a trusted advisor to senior stakeholders at major national or international chains.

Key responsibilities

• Manage and grow relationships with existing key accounts, identifying new business opportunities while ensuring partners meet strong operational KPIs.
• Own the accounts’ P&L, monitoring growth and profitability targets and taking corrective action across volume, margin and monetisation levers.
• Develop and execute Joint Business Plans (JBPs) with each key account, aligning on growth targets, campaign calendars, assortment expansion and store rollout plans.
• Lead structured monthly and quarterly business reviews with data‑driven insights and clear recommendations.
• Coordinate with Merchant Operations, Campaigns, Product, Marketing and Tech Support to remove blockers, deliver integrations and execute partner commitments at scale.

Required profile

• 5+ years of experience in key account management, enterprise sales, business consulting or similar commercial roles within grocery, retail, FMCG, e‑commerce or delivery.
• Proven track record of owning and growing large, complex, multi‑stakeholder accounts with direct responsibility for revenue or P&L outcomes.
• Experience building and executing JBPs, running senior‑level business reviews and negotiating commercial terms.
• Strong commercial and analytical acumen, able to interpret data, build business cases and make data‑driven recommendations.
• Fluency in English and Ukrainian with excellent written and verbal communication skills.

What we offer

• Accelerated professional growth with unique career opportunities.
• Competitive salary and stock options aligned with company performance.
• Wellness perks supporting physical and mental health.
• One‑month paid sabbatical after five years of service.
• Hybrid work model with at least 12 in‑office days per month.
• Annual company events and smaller team gatherings.