Billing Data Analyst

About the role

We are seeking a Billing Data Analyst to join our Billing and Data team. You will analyze financial performance, billing behavior, and risk trends to support operations and drive better decision‑making across all products.

Key responsibilities

• Monitor, analyze, and report on key billing and support performance indicators and emerging trends.
• Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery.
• Apply statistical methods to project scenarios, assess “what‑if” outcomes, and anticipate financial risks.
• Run A/B tests and experiments to evaluate billing and support strategies.
• Collaborate with Billing, Support, Finance, Product, and Marketing teams to align processes with risk‑mitigation goals.
• Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics.
• Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies.

Required profile

• Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field.
• Experience as a Data Analyst, preferably in fintech, subscription products, billing, or customer support.
• Strong SQL skills and experience with BI tools such as Tableau or Looker.
• Proficiency in Python or R and solid understanding of statistical analysis and forecasting.
• Experience designing and interpreting A/B tests.

Required skills

• SQL
• Python
• R
• Tableau or Looker
• BigQuery
• ClickHouse
• DBT

What we offer

• Remote work environment with flexible hours.
• Unlimited paid time off and paid national holidays.
• Company‑provided MacBook.
• Flexible Independent Contractor Agreement with tax advantages.